Privacy Policy

Privacy Policy net33 — Our Commitment to Your Data

Net33 takes user privacy seriously. This document transparently explains how we collect, use, and protect your personal information.

Last updated: 1 January 2026
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Sale of Data to Third Parties
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Security Monitoring
PDPA
Data Protection Act Compliance

Quick Summary: net33 only collects information necessary to operate the platform. We do not sell your data. You may request access, correction, or deletion of your data at any time. All data is protected by SSL 256-bit encryption.

1. Introduction

Net33 ("we", "Platform", "Company") respects the privacy of every user who accesses and uses our services at net33.fun. This Privacy Policy is designed to ensure you fully understand how your personal information is handled — from the moment you register until you are actively playing on our platform.

This policy complies with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection standards. By using the net33 platform, you agree to the practices described in this document.

We understand that your trust is not something to be taken lightly. Online gaming platforms require the storage of sensitive information, and we are committed to ensuring that every piece of data you provide is handled with the highest level of security and integrity.

2. Information We Collect

Net33 collects information from you through several means throughout your use of the platform. Below are the categories of information we collect and the purpose of collection:

2.1 Information You Provide Directly

When you register an account, contact customer support, or complete the KYC process, you provide us with the following information:

Full name Email address Phone number Date of birth MyKad / passport number Residential address Bank account information

2.2 Information Collected Automatically

Each time you use the net33 platform, our system automatically records certain technical information for security and service improvement purposes:

  • IP address and device location information (state/city only, not GPS coordinates)
  • Device type, operating system, and web browser version used
  • Pages visited, time of visit, and navigation patterns within the platform
  • Game activity logs including bets, wins, and losses
  • Deposit and withdrawal transaction history
  • Cookie data and session identifiers

2.3 Information from Third Parties

In certain situations, we may receive information about you from trusted third parties, such as payment processors (to verify transaction identity) or regulatory bodies (for legal compliance purposes). All information received from these third parties is handled with the same level of security as information you provide directly.

3. How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. net33 does not use your data for purposes unrelated to platform operations without obtaining your consent first.

Purpose of Use Types of Data Used Legal Basis
Account management & identity verification Name, email, date of birth, ID number Service contract
Financial transaction processing Banking details, transaction history Contracts & legal requirements
KYC & AML Compliance Identification documents, address, financial information Legal obligations
Customer support Email, phone number, activity logs Legitimate interests of the platform
Security & fraud prevention IP address, activity logs, transaction patterns Legitimate interests of the platform
Product improvement & analytics De-identified usage data Legitimate interests of the platform
Marketing communications (where permitted) Email, phone number User consent

Marketing: net33 will not send you marketing communications without your explicit consent. You may withdraw your consent at any time by contacting our support team.

4. Sharing Information with Others

Net33 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we may need to share your information:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to help us operate the platform. These include payment processors such as FPX, Touch 'n Go eWallet, and GrabPay; identity verification providers; and cloud service providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

4.2 Legal Requirements & Regulatory Bodies

Net33 will disclose user information to the relevant authorities when required by Malaysian law, a court order, or a directive from a legitimate regulatory body. In such situations, we will notify you where permitted to do so under the applicable law.

4.3 Platform Protection

In cases of fraud, abuse, or serious security threats, net33 reserves the right to share relevant information with investigators or relevant security authorities to protect the interests of the platform and other users.

Guarantee: Your data is never sold to advertisers, marketing companies, or data brokers. We only share information that is strictly necessary for the purposes stated above.

5. Data Security

Net33 continually invests in cybersecurity infrastructure to ensure your data remains protected at all times. The following security measures are in place:

  • 256-bit SSL Encryption across all pages and communication channels of the net33 platform.
  • Sensitive data encryption — passwords and financial information are never stored in plain text.
  • 24/7 security monitoring with real-time threat detection.
  • Strict access controls — only authorised personnel may access user data, and every access is logged.
  • Regular security audits by independent third parties to identify and remediate any system vulnerabilities.
  • Two-factor authentication (2FA) available for all user accounts as an additional layer of protection.
  • Multi-layer data backup system to ensure service continuity under all circumstances.

While we implement comprehensive security measures, no online system can be guaranteed 100% secure against all threats. We therefore encourage users to play their part in keeping their accounts safe by using strong, unique passwords and ensuring that devices used to access net33 are always kept up to date.

6. Cookies and Tracking Technologies

Net33 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you access the website.

6.1 Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
  • Functional cookies: Saves your preferences such as language and display settings to make your experience more comfortable.
  • Analytics cookies: Used to analyse traffic and usage patterns in aggregate without identifying individuals.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some sections of the net33 platform.

7. User Rights Over Personal Data

As a registered net33 platform user, you have the following rights regarding your personal data in accordance with Malaysia's PDPA:

01
Right of Access

You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.

02
Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or customer support.

03
Right to Erasure

You may request deletion of your personal data, subject to net33's legal obligations to retain certain records as required by the PDPA and AML regulations.

04
Right to Withdraw Consent

For data processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time.

05
Right to Object

You have the right to object to the processing of your personal data for certain purposes, including profiling for direct marketing.

06
Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform if needed.

How to Exercise Your Rights: To exercise any of the above rights, contact our privacy team via email at [email protected] or via 24/7 live chat. Please include your full name and registered account number in your request.

8. Data Retention Period

Net33 retains your personal data only for as long as necessary to fulfil the processing purpose or to comply with applicable legal requirements. In general:

  • Active account data is retained for as long as your account remains active on the net33 platform.
  • Financial transaction records are retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering legal requirements.
  • Customer support communication logs are retained for 2 years for reference and dispute resolution purposes.
  • Cookie and session data typically expires within 30 to 90 days depending on the cookie type.
  • Once an account is officially closed, personal data no longer required by law will be anonymised or deleted within 12 months.

9. Changes to This Privacy Policy

Net33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. Any significant changes will be communicated to registered users via email or in-platform notification at least 14 days before the changes take effect.

The latest update date will always be displayed at the top of this page. We encourage you to review this page periodically. Continued use of the net33 platform after any changes are published will be considered acceptance of the amended Privacy Policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

Our privacy team will endeavour to respond to all enquiries within 3 business days.


Why Your Privacy Is Safe with net33

We don't just make promises — every data protection commitment is backed by proven systems and procedures.

Military-Grade Encryption

All data transmitted between your device and net33's servers is protected by SSL 256-bit encryption — the same standard used by leading banking institutions in Malaysia. Your data cannot be intercepted or read by unauthorised parties.

Zero Data Sales

Net33 has never and will never sell, rent, or share users' personal data with third-party advertisers or data brokers. Your data is entirely yours — we only use it to run the platform better for you.

Malaysia PDPA Compliance

All data handling practices at net33 are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure these standards are consistently met without compromise.

Full Control in Your Hands

You can access, amend, or request deletion of your data at any time through your account settings or by contacting our support team. The process is designed to be simple, fast, and free from unnecessary red tape.

24/7 Threat Monitoring

Net33's security system operates around the clock, monitoring unusual activity and unauthorised access attempts in real time. Any threats are identified and addressed before they can compromise user data.

Full Transparency

Net33 believes users have the right to know what happens with their data. That is why our Privacy Policy is written in clear, straightforward language — not convoluted legal jargon that leaves you more confused than before.


Net33 Privacy-Related FAQs

Answers to the most frequently asked questions about personal data protection on the net33 platform.

Absolutely not. net33 does not sell, rent, or share users' personal data with any advertising companies or data brokers. Your data is used solely for platform operations, legal compliance, and service improvement as stated in this Privacy Policy.

You may request a copy of your personal data by contacting the net33 support team via 24/7 live chat or by emailing [email protected]. Include your full name and registered account number in the request. We will process your request within 14 business days.

Once your account is officially closed, net33 will retain financial records for 7 years as required by Malaysia's anti-money laundering laws. Other personal data that is no longer required will be anonymised or deleted within 12 months of account closure.

Yes. All financial transactions on net33 are protected by SSL 256-bit encryption. Sensitive information such as bank account details is not stored in plain text — it is encrypted and handled by licensed payment processors that comply with PCI DSS security standards. net33 does not store your full card number or CVC details on our servers.

Yes, you can opt out of receiving marketing communications from net33 at any time. Click the "unsubscribe" link at the bottom of any marketing email you receive, or contact our support team to update your communication preferences. Requests will be processed within 5 business days.

Still have questions? Visit our full FAQ page or contact 24/7 customer support.


Join net33 — The Platform That Protects Your Privacy

Register today and enjoy a safe, fair, and entertaining online gaming experience. Your data is fully protected from start to finish.

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